Objective

Create (or Add) a new ICPC Case in NEICE CMS/MCMS that includes all children for a placement resource.


Overview

This job aid describes the steps for creating a new case in NEICE CMS/MCMS. Many ICPC cases have more than one child involved in a potential placement resource; which requires the attachment of many documents. 


Before you “add” or “create” a case in NEICE, we recommend first preparing all scanned documents, and creating all children AND the placement resource. Then, you can 1) create the case centered around the Primary Child (oldest is standard), 2) identify the placement resource being considered for the child, 3) add any other children, and finally, 4) upload the required documents. Also see Best Practices.


Steps for Adding or “Creating” a Child in NEICE

  1. Select Manage from the horizontal tool bar
  2. Select Child from the dropdown list
  3. First check to see if child already exists in NEICE by performing a search. Search via the popup screen and enter child search data. All fields do not have to be completed. Starting with First Name and Last Name is recommended. NEICE does an approximate search to accommodate spelling errors. For DOB and SSN, NEICE does an exact search. If either of these, were entered incorrectly, NEICE will not find the child. Child not found means that there is no match for All the search parameters you entered.
  1. If the Child is listed in the search results, select that child by clicking the radio button. The child data screen will be displayed with all previous information. Modify as necessary and go to step 4. 
  2. If there are no matches and “Record not found” is displayed or a list of approximate cases appears but there is no match, select add new child.
  1. A screen will appear asking whether the child is from the Sending State or Receiving State. Select from the dropdown and then select the OK button. Note: If you are a Case Worker, you can only create children in your state as the Sending State.
  2. The “child data screen” will be displayed. (All the information you typed in the search will be filled in for you).
  • Enter all information available about the child including: Mother’s, Father’s, and Child’s information.
  • Ensure that you enter Race as it is a required field.
  • Ensure that the correct State and County are displayed.
  • Enter the Child’s State ID if available.

4.  Select the Save button.

5.  NEICE will display a message that the Child has been successfully added/updated.

6.  Select the OK button.


Modify a Child Record

  1. Select Manage from the horizontal tool bar
  2. Select Child from the dropdown list
    1. The “child data screen” will be displayed.
    2. Review and modify information as needed.
  3. Select the Save button.
  4. NEICE will display a message that the Child has been successfully added/updated.
  5. Select the OK button.